James Flynn
Product Manager
James is an expert in product strategy and product development management. He implemented digital transformation at a USD1 billion market-cap bank. In 2016 he built and ran a product team that invented a multi-platform digital application, acquired into global distribution by Samsung, and took top honors at CES. He was hired into an Innovation Lab by Samsung after founding a mobile app and sensor hardware company.
Project Highlights
Expertise
Agile TransformationConsumer BehaviorConsumer ElectronicsFinancial ModelingInnovation ManagementSaaS DesignStrategyEducation
Work Experience
Product Strategy Advisor
IDEO Design
- Consulted on strategy for new product definition and validation.
Product Strategy Consultant
Samsung NEXT
- Advised on portfolio strategy for Samsung Next to deliver differentiating consumer-facing software and services, leveraging Samsung's strategic market advantages.
- Built a causal model for product strategy, incorporating informatics, technology, and behavioral psychology.
- Researched specific product categories and developed market-entry and hypotheses-validation strategy.
- Identified and onboarded partner companies.
- Built a roadmap for product go-to-market and lean hypothesis validation.
SVP Digital Banking
Techcombank
- Assessed infrastructure, system software, architecture, vendors, personnel-allocation, and strategy for technology throughout the organization.
- Redesigned digital banking development roadmap factoring banking and operations strategy, investment requirements, technology, and human resource implications, working from high-level company goals.
- Investigated and prototyped deep-learning AI technologies for process optimization.
- Directed the design and provision of an HR Optimal Matching software platform.
- Led internal reorganization to establish cross-functional product team structure for differentiating software.
- Implemented workflow changes for retail mobile and internet banking resulting in improved usability, increased customer satisfaction, and significant cost-saving.
- Conducted an analysis of regional fintech activity and market trends. Informed bank strategy on acquisition targets and startup partnerships.
Product Team CEO
Samsung Global Innovation Center
- Built and managed cross-functional digital innovation teams.
- Managed post-acquisition integration and a global roll-out of multi-platform consumer applications with Samsung Digital Appliances.
- Invented and trialed integrated hardware and software products with a mandate to deliver novel recurring revenue products for Samsung.
- Presented projects, methodology, and results to Samsung CEOs.
- Directed strategy, team design, hiring, and project management.
Founder
Extrasensory Devices
- Founded technology startup.
- Invented and brought to market mobile applications and accessory hardware.
- Directed marketing, crowd-funding campaigns, and digital advertising.
FPGA ASIC Engineer
Wideband Semiconductor
- Integrated a circuit design for communication infrastructure and medical devices.
- Authored multiple design patents.
Project History
Central Internalized Labor Market
Brought a novel industrial organization project from concept through to delivery with a remote team.
Stickiboard App
Hypothesized, prototyped, and rapidly iterated a unique connected device application that quickly gained traction with users.
Retail Bank Digital Transformation
Established cross-functional product development at a national bank with lasting positive organizational impact.
Education
Bachelor's Degree (Honors) in Physics
Canterbury University - New Zealand